Our Commitment to Your Privacy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our copy trading platform. By using our services, you consent to the data practices described in this policy.

Information We Collect: We collect information that you provide directly to us, including personal identification information (name, email address, phone number, date of birth), financial information (bank account details, payment card information for deposits and withdrawals), identity verification documents (government-issued ID, proof of address), trading information (subscription preferences, copied trades, profit/loss data), and technical information (IP address, device information, browser type, usage patterns). We also collect information automatically through cookies and similar tracking technologies when you interact with our platform.

How We Use Your Information: We use your personal information to provide and improve our copy trading services, process your account registration and verify your identity, execute copy trades and manage your subscriptions, process deposits and withdrawals, communicate with you about your account and our services, send you important updates, notifications, and marketing communications (with your consent), detect and prevent fraud, money laundering, and other illegal activities, comply with legal and regulatory obligations, analyze platform usage and improve our services, and ensure platform security and prevent unauthorized access.

Data Sharing and Disclosure: We do not sell your personal information to third parties. We may share your information with service providers who assist us in operating our platform (payment processors, cloud hosting providers, customer support services), regulatory authorities and law enforcement agencies when required by law or to comply with legal obligations, financial institutions and payment processors for processing transactions, professional advisors (lawyers, accountants, auditors) when necessary, and business partners in the event of a merger, acquisition, or sale of assets (with prior notice). All third parties are contractually obligated to protect your information and use it only for specified purposes.

Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication and access controls, regular security audits and vulnerability assessments, employee training on data protection, and secure data centers with physical and digital safeguards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights: Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access your personal data, the right to correct inaccurate or incomplete information, the right to request deletion of your data (subject to legal and regulatory retention requirements), the right to object to processing of your data, the right to data portability, the right to withdraw consent where processing is based on consent, and the right to lodge a complaint with a data protection authority. To exercise these rights, please contact us through your account settings or customer support.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze platform usage, and provide personalized content. You can control cookie preferences through your browser settings, though disabling cookies may limit some platform functionality. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted or expired).

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Financial and trading records are typically retained for a minimum period as required by applicable laws and regulations (often 5-7 years). When data is no longer needed, we securely delete or anonymize it in accordance with our data retention schedule.

International Data Transfers: Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions, to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy: Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy: We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our platform and, where appropriate, by email. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.