Creating an account is simple and free. Click the "Register" button on our homepage, fill in your personal details including your first name, last name, and email address. You'll also need to create a secure password. Once registered, you'll receive a verification email to confirm your account. After email verification, you can log in and start exploring our copy trading strategies.

During registration, you'll need to provide your first name, last name, email address, and create a password. Optionally, you can include other names if applicable. If you were referred by someone, you can enter their username in the referrer field. All information is securely stored and protected according to our privacy policy.

Yes, email verification is required for security purposes. After registration, you'll receive a verification email with a link. Click the link to verify your email address. If you don't receive the email, check your spam folder or request a new verification email from your account settings. Email verification helps protect your account and enables important notifications.

Yes, we offer a demo account option that allows you to explore the platform and test copy trading strategies without risking real money. Click "Try Demo" on our homepage to access the demo environment. This is perfect for beginners who want to understand how copy trading works before making their first investment.

If you forget your password, click "Forgot Password" on the login page. Enter your email address and you'll receive a password reset link via email. Click the link to create a new password. Make sure to use a strong password with a combination of letters, numbers, and special characters for better security.

KYC (Know Your Customer) verification is a regulatory requirement that helps us verify your identity and ensure platform security. It's required before you can make deposits, withdrawals, or subscribe to trading strategies. The process involves submitting identity documents and personal information, which is reviewed by our compliance team typically within 24-72 hours.

For basic verification, you'll need a valid identity document (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or rental agreement dated within the last 3 months). Enhanced verification may require income proof and source of funds documentation. All documents must be clear, readable, and in supported formats (PDF, JPG, JPEG, PNG).

KYC verification typically takes 24-72 hours after submission. Our compliance team reviews all documents manually to ensure accuracy. You'll receive email notifications when your application is submitted, under review, approved, or if additional information is required. You can check your verification status in your account dashboard at any time.

If your KYC verification is rejected, you'll receive an email explaining the reason. Common reasons include unclear documents, expired identification, or mismatched information. You can resubmit your application with corrected documents. Our support team is available to help you understand what went wrong and guide you through the resubmission process.

No, KYC verification is mandatory before you can deposit funds, make withdrawals, or subscribe to trading strategies. This is a regulatory requirement to prevent fraud, money laundering, and ensure platform security. You can browse strategies and explore the platform, but you'll need to complete verification to start trading.

The minimum deposit amount is $10, while the maximum deposit per transaction is $100,000. Daily deposit limits are $50,000, and monthly limits are $500,000. These limits help ensure security and compliance. If you need to deposit larger amounts, please contact our support team for assistance.

We support multiple payment methods including bank transfer (1-3 business days, no fees), credit/debit cards (instant, 2.9% fee), PayPal (instant, 2.9% fee), and cryptocurrency (10-30 minutes, no fees). All payment methods are secure and encrypted. Choose the method that best suits your needs based on speed and fees.

Deposit processing times vary by method: credit cards and PayPal are instant, cryptocurrency deposits take 10-30 minutes, and bank transfers take 1-3 business days. Once processed, funds are immediately available in your trading wallet. You'll receive email confirmation when your deposit is successful.

Minimum withdrawal is $25, with a maximum of $50,000 per transaction. Daily withdrawal limit is $25,000, and monthly limit is $250,000. Fees vary by method: bank transfers cost $5, PayPal charges 2.9%, and cryptocurrency withdrawals are free. Withdrawals below $1,000 are auto-approved, while larger amounts require manual approval.

Withdrawal processing times depend on the method: PayPal withdrawals are instant, cryptocurrency takes 10-30 minutes, and bank transfers take 1-3 business days. Withdrawals below $1,000 are automatically approved, while larger amounts require manual review which may add 24 hours. You'll receive email notifications at each stage of the process.

Withdrawals may be rejected if your KYC is incomplete, you haven't met minimum trading requirements, or there are security concerns. Other reasons include insufficient balance, incorrect account details, or suspicious activity. If rejected, you'll receive an email explaining the reason. Contact support for assistance in resolving the issue.

Copy trading allows you to automatically replicate the trades of experienced traders. When you subscribe to a trading strategy, your investment is allocated proportionally, and all trades made by the trader are automatically copied to your account. You benefit from their expertise without needing to analyze markets or execute trades manually.

Browse available strategies on the platform and review key metrics: risk level, minimum investment, historical performance, monthly returns, and trader experience. Each strategy shows detailed analytics including profit/loss history, total trades, and current subscribers. Read the strategy description and trader bio to understand their approach before subscribing.

Minimum investment amounts vary by strategy risk level: low-risk strategies start at $100, medium-risk at $250, high-risk at $500, and very high-risk at $1,000. Each strategy displays its specific minimum investment requirement. You can start with the minimum and add more funds later if you're satisfied with the performance.

Yes, you can subscribe to multiple trading strategies simultaneously to diversify your portfolio. This spreads risk across different traders and market approaches. Each subscription is independent, so you can manage them separately, set different stop-loss levels, and add or withdraw funds individually. Diversification is a key risk management strategy.

Profits and losses are calculated based on your proportional share of the strategy's total investment. If you invest 10% of the total strategy capital, you receive 10% of the profits or losses. P&L is calculated after fees and distributed to your copy trading wallet. You can view real-time performance in your dashboard and withdraw profits at any time.

Yes, you can pause or cancel your subscription at any time from your subscriptions dashboard. Pausing temporarily stops new trades from being copied, while canceling closes your position and returns your remaining capital. Note that canceling may result in closing any open positions. You can reactivate a paused subscription whenever you're ready.

A stop-loss is a risk management tool that automatically closes your position if losses reach a predetermined percentage. For example, if you set a 20% stop-loss and your investment loses 20%, the subscription is automatically closed to prevent further losses. You can set stop-loss levels when subscribing to a strategy or adjust them later.

You can set a stop-loss when subscribing to a strategy or modify it later in your subscription settings. Enter the maximum loss percentage you're willing to accept (e.g., 15%, 20%, 25%). Once triggered, your subscription is automatically closed and remaining funds are returned to your wallet. Stop-loss helps protect your capital during market downturns.

Risk levels range from 1-10: Very Low (1-3) offers conservative strategies with lower returns, Low (1-5) balances safety with moderate growth, Medium (4-7) provides balanced risk-reward, High (6-9) targets higher returns with increased volatility, and Very High (8-10) involves aggressive strategies with maximum risk. Choose based on your risk tolerance and investment goals.

Yes, you can modify your stop-loss percentage at any time from your subscription management page. You can increase it to allow more room for market fluctuations or decrease it for tighter risk control. Changes take effect immediately and apply to future trades. However, if your current loss already exceeds the new stop-loss level, it may trigger immediately.

When your stop-loss is triggered, your subscription is automatically closed, and any remaining capital (after losses) is returned to your copy trading wallet. You'll receive an email notification explaining what happened. You can then review the strategy performance, withdraw funds, or subscribe to a different strategy. This automatic protection helps limit your downside risk.

Each trading strategy charges a performance fee, typically around 2.5% of profits, though this varies by strategy. The fee is deducted from profits only - you don't pay fees on losses. Additionally, deposit fees apply for credit cards (2.9%) and PayPal (2.9%), while bank transfers and crypto deposits are free. Withdrawal fees vary by method.

Trading fees are deducted from profits when trades are closed and profits are realized. The fee percentage is clearly displayed on each strategy before you subscribe. Fees are calculated on net profits (after losses), so if a strategy has mixed results, you only pay fees on the profitable portion. All fees are transparent and shown in your transaction history.

No, we believe in complete transparency. All fees are clearly displayed before you subscribe to a strategy or make a transaction. You'll see the performance fee percentage, deposit/withdrawal fees, and any other charges upfront. There are no hidden fees, account maintenance charges, or surprise costs. Review all fees in the strategy details and payment pages.

No, you only pay performance fees on profits. If a strategy results in a net loss, no fees are charged. The fee structure is designed to align trader incentives with your success - traders only earn when you profit. This ensures traders are motivated to generate positive returns rather than just making trades for the sake of activity.

Our platform supports trading across multiple asset classes including cryptocurrencies (Bitcoin, Ethereum, and other digital assets), stocks, forex pairs, commodities (gold, oil), and indices. Each strategy focuses on specific instruments, so you can choose strategies that match your interests. Diversify across different asset classes to spread risk.

Yes, we offer crypto copy trading strategies that automatically trade popular cryptocurrencies like Bitcoin, Ethereum, and other digital assets. These strategies operate 24/7 since crypto markets never close. You can browse crypto-specific strategies, review their performance, and subscribe to those that match your risk tolerance. Crypto trading offers high volatility and potential returns.

Yes, our platform includes strategies for both stocks and forex trading. Stock strategies focus on individual company shares and equity markets, while forex strategies trade currency pairs. Each asset class has different characteristics: stocks offer ownership in companies, while forex provides high liquidity and 24/5 trading. Choose strategies based on your market preferences.

Trading hours vary by instrument: cryptocurrencies trade 24/7, forex markets operate 24/5 (Monday-Friday), stocks follow exchange hours (typically 9:30 AM - 4:00 PM local time), and commodities trade during market hours. Your subscribed strategies automatically execute trades during their respective market hours. Check individual strategy details for specific trading schedules.

We use enterprise-grade security measures including SSL encryption, segregated client accounts, and advanced data protection. Your funds are held in separate accounts from company funds, and we comply with international security standards. All personal information is encrypted and stored securely. We never share your data with third parties without consent, except as required by law.

Your account is protected by multiple security layers: strong password requirements, email verification, two-factor authentication (where available), encrypted connections, and secure session management. We monitor for suspicious activity and will alert you of any unusual login attempts. Always use a strong, unique password and never share your login credentials.

Client funds are held in segregated accounts separate from company funds, providing an extra layer of protection. While we don't offer deposit insurance like banks, we maintain strict financial controls and regulatory compliance. We recommend only investing what you can afford to lose, as all trading involves risk. Diversify your investments and use stop-losses to manage risk.

If you notice any suspicious activity, immediately change your password and contact our support team. We have a dedicated security team that investigates all reports. Enable two-factor authentication if available, review your recent transactions, and check your email for any unauthorized access notifications. Report issues immediately - we take security seriously and will investigate promptly.

Strategy returns are calculated based on the total profit/loss percentage over time, accounting for all closed trades, fees, and market movements. Returns are displayed as monthly percentages, total returns, and profit/loss charts. Historical performance data shows past results but doesn't guarantee future performance. Review comprehensive analytics including win rate, average trade size, and drawdown periods.

Yes, each strategy displays comprehensive historical performance including total returns, monthly returns, profit/loss charts, number of trades, win rate, and maximum drawdown. You can view performance over different time periods (1 month, 3 months, 6 months, 1 year, all time). This data helps you make informed decisions, though past performance doesn't guarantee future results.

Returns vary significantly based on strategy risk level, market conditions, and trader performance. Low-risk strategies typically target 5-15% monthly returns, medium-risk 10-25%, and high-risk strategies may aim for 20%+ but with higher volatility. Remember that all trading involves risk, and losses are possible. Past performance doesn't guarantee future results - always invest responsibly.

You can update your personal information from your account settings page. Log in, navigate to Settings, and edit your details including name, email, phone number, and address. Some changes may require verification. If you need to update KYC documents or banking information, contact support for assistance. Keep your information current to ensure smooth transactions.

Each user account has separate wallets for different purposes: a main wallet for deposits/withdrawals and a copy trading wallet for strategy subscriptions. You can transfer funds between wallets. However, you can only have one user account per person - multiple accounts violate our terms of service. If you need separate accounts for business purposes, contact support.

Your complete transaction history is available in your account dashboard under the Transactions section. You can filter by type (deposits, withdrawals, investments, profits), date range, and status. Each transaction shows details including amount, date, method, reference number, and status. Export your transaction history for tax or record-keeping purposes.

Our referral program rewards you for inviting others to join the platform. When someone registers using your referral code or username, they become your referred user. You may earn rewards based on their activity, such as a percentage of their trading fees or deposits. Check your referral dashboard for your unique referral link, track referrals, and view earnings. Terms and conditions apply.

To refer someone, share your unique referral link or username found in your account dashboard under the Referral section. They should enter your username during registration or use your referral link. Once they complete registration and verification, they'll be linked to your account. You can track your referrals and earnings in your referral dashboard. Make sure they use your link before registering.

Vouchers are promotional codes that provide discounts on strategy subscriptions, effectively reducing the minimum investment requirement. When subscribing to a strategy, enter your voucher code if you have one. The discount is calculated and applied automatically, reducing your net investment amount. Vouchers have terms and conditions including expiration dates and minimum investment requirements.

Voucher codes are provided through promotional campaigns, email newsletters, special events, or as rewards for certain activities. Check your email for promotional offers, follow our social media channels, or contact support to inquire about available vouchers. Each voucher has specific terms including validity period, applicable strategies, and discount limits.

Our support team is available 24/7 through multiple channels: live chat on the platform, email support, and phone support in multiple languages. Response times vary by channel - live chat is typically fastest, while email responses come within 24 hours. For urgent matters, use live chat or phone support. We're here to help with any questions or issues.

If you encounter technical issues, try these steps: refresh your browser, clear cache and cookies, try a different browser, check your internet connection, or try accessing from a different device. If problems persist, contact support with details including what you were trying to do, error messages (if any), and screenshots. Our technical team will investigate and resolve the issue promptly.

Feature access depends on your account status: KYC verification is required for deposits and trading, email verification is needed for full account access, and some features may be restricted based on your account level or subscription status. Check your account dashboard for verification status and requirements. If you believe you should have access, contact support for assistance.